Building Loyalty Programs
That Actually
Work Engage Scale

Building Loyalty Programs
That Actually
Work Engage Scale

We are a boutique digital studio specialized in designing, developing, and delivering customer experience programs.

CX Loyalty Experts

Experts In Revamping Loyalty Programs

Anyone can build a loyalty program, but to build one that sees meaningful ROI requires expertise and experience.

Whether you’re revamping your CX program or building one from scratch, Shrine can partner with you.

Loyalty is not one-size-fits-all

No two brands are the same — we all have distinct goals and challenges. Depending where you are in your CX journey, Shrine can partner with you every step of the way, or only where you need help accelerating.

Internal Alignment

Many loyalty programs were doomed from the get-go due to a lack of real buy-in from cross-functional leaders. To maximize from day 1, Shrine consults and facilitates cooperation across your leadership and teams, ensuring full support for the long run.

Intentional Design

It’s not luck — the most successful programs are strategically designed to win. Understanding program goals, structure, and the mechanics is key. Our strategists have a combined 30 years of experience architecting CX programs for Fortune 500 companies.

Product Engineering

Not all engineering teams are created equal. Our technologists are experts in crafting loyalty systems. We’ve done this many times over, so we know exactly what a successful system should like— how data should be structured, what vendors to utilize, when to take shortcuts, etc.

Perpetual Adaptation

Launching a loyalty program is not a one-and-done initiative. It’s a continuum that requires ongoing monitoring, maintenance, and adjustments in this rapidly evolving digital world. Our product experts support to keep your program relevant and performant.

AI-Driven Solutions for Smarter Loyalty Programs

Every loyalty program is unique — with the right AI tools, you can uncover powerful insights tailored to your customers. From predicting sales to segmenting behaviors, elevate your loyalty strategy where it matters most.

Demand Forecasting

Predict future sales with precision using time-series machine learning. Analyze purchase history to optimize inventory and meet customer demand effectively.

RFM Analysis

Segment customers by recency, frequency, and monetary value to uncover actionable insights. Target the right customers with personalized offers to boost engagement.

LLM Models

Transform your data into powerful Large Language Models for sales and support. Streamline operations and deliver personalized customer experiences effortlessly.

Partnering for
transformation

Shrine has been a key partner for us, playing a critical role in our journey to revolutionize the medical aesthetics space.

Tory Brady

CTO at Allergan Data-Labs

Partners

Let’s create design scale great
experiences, together.

Thinking of building a loyalty program, or updating your existing one? Get in touch!