Unlocking Customer Loyalty with Shrine’s Unique Approach

Every company has a key predictive indicator that signals whether a customer will become a long-term, loyal customer. Whether they realize it or not, this data point—what we call the Magic Number—is the foundation for building a successful loyalty program.

What is a Magic Number?

A Magic Number is a measurable customer behavior that directly correlates with long-term retention.
It can be expressed in different ways:

A specific dollar amount spent

The frequency of store visits

The amount of time spent engaging with your brand

Any other action that signals lasting customer commitment

Our Unique Approach

At Shrine, we believe that the most effective loyalty programs are designed around the Magic Number.

Instead of relying on generic reward structures, we help businesses identify the behaviors that drive loyalty and craft programs that reinforce those behaviors.

Why Does This Matter?

Loyalty programs aren’t just about giving discounts or rewards—they’re about:

  • Maximizing Customer Lifetime Value: Encouraging repeat transactions and long-term engagement.
  • Creating Better Customer Experiences: Strengthening relationships through personalized incentives.
  • Driving Meaningful Interactions: Aligning program incentives with behaviors that lead to retention and advocacy.

By understanding and leveraging your Magic Number, you can design a loyalty program that doesn’t just attract customers but keeps them coming back. Let Shrine help you build a program that turns casual shoppers into lifelong brand advocates.

Let’s create design scale great
experiences, together.

Thinking of building a loyalty program, or updating your existing one? Get in touch!