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Crafting The Right Loyalty Engine
For Your Business
Loyalty by design; not default.
Every company has its own process that sets it apart. Ours has been shaped over years of crafting and refining bespoke digital experiences that captivate our clients’ most valuable customers.
Throughout our journey, we’ve perfected a 4-part methodology for loyalty program development.
01
Align & Define
Creating a CX program isn’t just a marketing task; it’s a multi-year, cross-functional effort that demands commitment across your organization. Aligning your loyalty program’s vision and defining its architecture to match the current market are crucial to success.”
How Shrine helps Align and Define:
- Program Evaluations
- Stakeholder Alignment
- Budget Estimations
- Multi-year Roadmap
- Tech Stack Evaluation
- Customer Research
- User Personas
- Journey Mapping
- Need Statements
- Program Architecture
02
Design & Develop
Anyone can add a loyalty rewards feature to their digital platform, but these are often just transactional. The most successful loyalty programs are experiential, demanding thoughtful and precise attention to how your product is designed and developed.
How Shrine brings your initial program to life:
- Product Flow Schematics
- Wireframes
- Product Style Guides
- High-fidelity UI/UX
- Clickable Prototypes
- Prioritize User Stories
- Story Points
- Product Roadmap
- Sprint Planning
- Backlog Grooming
- Product Increments
- Sprint Review
- Retrospectives
- QA
03
Augment & Amplify
As your program scales, your team has to focus on developing data-driven mechanics that exponentially strengthen your loyalty flywheel. Our proven approach adapts to growth and evolving market conditions, ensuring your loyalty systems excel.
How Shrine accelerates growth:
- Scalability Improvements
- Integrate User Feedback
- Prioritize Feature Roadmap
- Improve Security
- Streamline QA Automation
- Developer Velocity
- Infrastructure Control & Reliability
- ETL Data Migration
- Streamline Data Collection & Storage
04
Expand & Evolve
The solution we create together is built to outlast your time with Shrine, but that doesn’t guarantee lasting customer loyalty. In today’s dynamic market, loyalty demands constant evolution and adaptation to meet ever-changing customer expectations.
How Shrine grows with you:
- Dedicated Full-Time Shrine Engineers
- Embedded Shrine Developers
- Ongoing QA Maintenance
- Program Optimization
- Ongoing Loyalty Expertise
Let’s
create
design
scale
great
experiences, together.
Thinking of building a loyalty program, or updating your existing one? Get in touch!
